If you have an A5 license and are having issues installing Microsoft 365, please contact the CaTS Help Desk at (937) 775-4827 for assistance. View the type of license applied to your account, which will contain either A1 or A5Ī1: If your license is an A1 license, you will need to submit this request to obtain access to Microsoft 365 - Request Microsoft 365Ī5: If your license is an A5 license, you already have access to Microsoft 365 and can download and install the software here - Download Microsoft 365 *For Android tablet users, you can still create a new document through your OneDrive. Office will automatically sign you out of the least recently used device if you exceed the five license limit on PCs/Macs, mobile devices, or tablets.īenefits and Key Features Available Software Software.You should uninstall any copy of Office installed on your computer before downloading Microsoft 365.When you are no longer considered faculty, staff or a student, you will receive a notice that your subscription has expired, and you have the option to continue the subscription on your own with Microsoft or enter a product key to reinstall a previous version of Microsoft Office. The Microsoft 365 subscription is free as long as you are a member of Wright State.Only install on home or personally-owned computers or devices. Do not install Microsoft 365 desktop applications on university-owned computers.This service is only available while your campus account is active.Microsoft 365 includes full versions of Word, Excel, PowerPoint, Outlook, and OneNote, and can be installed on up to five personally-owned PCs/Macs, five tablets, and up to five mobile devices, including iOS and Android devices. Remote Computer Lab Access (Page has submenu).Report a Security Incident (Off-site resource).In-Person/Remote Video Learning Classrooms.Interactive Video Distance Learning (IVDL) Classrooms.Resource Alignment and Retention Project.
ITS and Wright State Online Workshops (Page has submenu).Instructional Technology Services (ITS).Blog (CaTS Updates, News, Communications).If you're not using Microsoft Outlook, check with the vendor of your email client on support for Microsoft's Modern Authentication (OAuth). In October 2020, Microsoft will be making security changes which will remove support for Basic Authentication with SMTP. Your email messages, calendar and contacts will re-download. Look for the DUO notification on your DUO device to approve the login.To add the account back, select "Exchange" and enter your NU email address to sign in.Select the "Exchange" account on the left, and click the minus sign '–' at bottom of the list to delete it.In Apple Mail, go to the menu item "Mail > Accounts.".The fix is the same as on the iPhone/iPad: Remove your NU 'Exchange' account and add it back. If you use Apple's Mail app on Mac desktops and laptops, you may experience a similar inability to sign back in. When you get to the sign in page, sign in like you normally do and be sure to look for the notification from the DUO app to approve the log in.Choose the 'Microsoft Exchange' option and fill in your email account information.When it takes you back to the 'Passwords & Accounts' screen, choose 'Add Account'.Select your UNK/UNL/UNO/UNOP email account and choose 'Delete Account' at the bottom.Go to Settings, and scroll down to 'Passwords & Accounts'.Have your iPhone / iPad running at iOS version 14 or higher.If it will not accept your password several times, try this : The Apple iOS/iPhone Mail app may send you into a cycle of trying to sign in.
For information about the extra features available with Microsoft 365 on mobile, visit Windows Mobile, iOS, and Android Troubleshooting iOS and MacOS Devices The Word, Excel, PowerPoint, and OneDrive mobile apps offer premium features to Microsoft 365 subscribers. For more information about the apps, see Microsoft 365 for Mobile. Several Microsoft 365 apps have versions available for Windows Mobile, iOS, and Android devices.